Privacy Notice

Privacy Policy of Hotel Real de Chapala

Based on Articles 15 and 16 of the Federal Law on Protection of Personal Data Held by Private Parties, we inform you that Real de Chapala, located at Paseo del Prado 20, Fraccionamiento La Floresta, Ajijic, Jalisco, MMexico, C.P. 45920, is responsible for collecting your personal data, the use given to it, and its protection. Your personal information will be used for the following purposes: to provide the services and products you have requested; to notify you about new services or products related to those already contracted or acquired; to inform you about changes in them; to conduct studies and programs necessary to determine consumption habits; to perform periodic evaluations of our products and services to improve their quality; to evaluate the quality of the service we provide, and in general, to comply with the obligations we have contracted with you. For the aforementioned purposes, we require the following personal data:

• Name
• Phone Number
• Address

It is important to inform you that you have the right to access, correct, and delete your personal data, to object to the processing of such data, or to revoke the consent you have granted us for that purpose. To do so, you must submit a request in accordance with the provisions of Article 29 of the Law to the head of our Personal Data Protection Department, located at Paseo del Prado 20, Fraccionamiento La Floresta, Ajijic, Jalisco, México, C.P. 45920, or contact us by phone at 01 (33) 3641 9100 or via email at ventas@realdechapala.com, which we request you confirm by phone to ensure its correct receipt. If you do not wish to receive promotional messages from us, you can send your request via email to: ventas@realdechapala.com Last updated: 23/11/2016